Frequently Asked Questions

  • How to measure your feet?
  • How do I pick the right size for my feet?
  • Caring for your hand embellished footwear
  • Caring for your removable insoles
  • Extra Tips from Me to You
  • What materials are our shoes made of?

1. How to Measure Your Feet

Let’s make sure your shoes fit perfectly! Here’s a quick way to measure your feet at home:

  1. Grab a piece of paper and put it on the floor. Stand on it with your full weight.
  2. Trace around your foot with a pencil held straight up.
  3. Measure from your heel to your longest toe.
  4. Do the same for your other foot—use the bigger measurement when picking your size.
  5. Compare your numbers with our general shoe size guide. For each shoe style, check the size guide on the product page too, since sizes can vary a bit.

2. Picking the Right Size

The right fit makes all the difference!

  • Use our general shoe size guide as a starting point.
  • Check each product page for detailed sizing tips—every shoe is a little different.
  • How to care for your shoes?

3. How to Care for Your Shoes

Treat your shoes right, and they’ll treat you back:

  • Keep them in a dry, cool place, ideally in their shoe boxes—this helps keep the colors bright and dust-free.
  • Wipe gently with a damp cloth when they need to be cleaned. No harsh scrubbing needed!
  • Let them air out after wearing—they’ll stay fresher and last longer. 

4. Hand-Embellished Rhinestones & Flowers

Some of our shoes are decked out with sparkly rhinestones and flowers by hand—so they’re extra special, but they need a little love:

  • We include extra rhinestones and flowers just in case one falls off.
  • These embellishments can wear over time—just like your favorite clothes or accessories.
  • Most shoe repair shops can help reattach them if needed, so your shoes stay looking magical.

5. Removable Inserts

Got shoes with removable inserts? Here’s how to care for them:

  • Hand wash gently with soap and water.
  • Let them air dry completely before putting them back in your shoes.
  • Avoid the washing machine—it can damage the inserts.

6. Extra Tips from Me to You

  • Breaking in new shoes: Wear them around the house for a bit—they’ll mold to your feet in no time.
  • Weather check: Try to avoid heavy rain or snow—it helps protect your shoes and embellishments.
  • Quick maintenance: Keep an eye out for loose sparkles or minor scuffs and fix them early—your shoes will thank you!

7. What materials are our shoes made of?

We carefully select high-quality, vegan materials to make our shoes both stylish and comfortable. “Vegan” means none of our materials are derived from animals—so no leather, suede, or animal by-products. Instead, we use soft, breathable mesh, smooth patent leather alternatives, and durable water-resistant PU, all chosen for comfort, longevity, and beauty. Cushioned insoles provide all-day support, while adjustable straps and premium hardware ensure a perfect fit.

Note: Some removable insoles are colored red, which may transfer slightly onto light-colored socks or stockings.